The following survey is anonimous, its aim is to improve our services and thus serve you better. We appreciate your collaboration.
Number of employees in your company:

- Up to 5 employees:
- From 6 to 15 employees:
- From 16 to 50 employees:
- More than 50 employees:
Assess the following items:

RECEPTION
Fine
Acceptable

Need to improve
1) You are properly attended
2) You are attended in a proper period
3) Your comments to reception are taken into account in manufacturing
4) The goods are properly delivered

PRODUCTION
5) Delivery periods are
6) The agreed periods are fulfilled
7) Your urgent demands are quickly solved
8) Technical queries are solved satisfactorily

QUALITY
9) In the product
10) What aspects of phases should we pay need to improve the quality of our products

ADMINISTRATION

11) Your requests are properly attended
12) Answer to your requests is given in a proper period
13) Offers are clearly and understandably written
14) Offers are answered in a proper period

GENERAL ASSESSMENT OF THE COMPANY
15) Your general assessment of the company is
16) The relationship among quality, service and price is
17) What service should be incorporated to attend your needs

Comments: